Incident report · read from OpenAI's status page

OpenAI incident: Unable to create new ChatGPT Work threads in latest version of desktop app

Resolved after 6 h 21 m (7 Oct 2026, 05:31–11:53 UTC), impact major, affecting Codex in ChatGPT Desktop.

Timeline

1. 7 Oct 2026 at 05:31 UTC investigating

   We are investigating the issue. Version 26.1002.51308 is affected

2. 7 Oct 2026 at 05:54 UTC identified

   we have identified the issue, working on rolling back to the previous version.

3. 7 Oct 2026 at 09:28 UTC identified

   We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.

4. 7 Oct 2026 at 11:06 UTC identified

   We are actively working on a fixed app version for Windows.

5. 7 Oct 2026 at 11:53 UTC resolved

   We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

Affected components

• ChatGPT · Codex in ChatGPT Desktop: partial outage for 6 h 21 m

What the crowd did

• 0 clicks, 2 zombies at their worst, 19 breaches, over 6 h 23 m — the siege in full

That is this site's own record of the crowd at OpenAI's gate, not anything OpenAI published.

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:24 UTC.

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