Incident report · read from OpenAI's status page

OpenAI incident: Unable to open shared ChatGPT Project using direct link

Resolved after 12 h 6 m (10 Sep 2026, 02:21–14:28 UTC), impact minor, affecting Conversations.

Timeline

1. 10 Sep 2026 at 02:21 UTC investigating

   We are investigating the issue for the listed services.

2. 10 Sep 2026 at 06:01 UTC identified

   We are still implementing the mitigation.

3. 10 Sep 2026 at 09:37 UTC identified

   We are still implementing the mitigation.

4. 10 Sep 2026 at 12:06 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

5. 10 Sep 2026 at 14:28 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · Conversations: degraded for 12 h 6 m

What the crowd did

• 123 clicks, 5 zombies at their worst, 14 breaches, over 3 h 10 m — the siege in full

That is this site's own record of the crowd at OpenAI's gate, not anything OpenAI published.

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:29 UTC.

Must Have AI is a parody and is not affiliated with, endorsed by or connected to OpenAI, Anthropic or Google. Every outage shown here is read from the provider's own public status page.