Incident report · read from OpenAI's status page

OpenAI incident: Increased Error Rate For Pro and Plus Plan Conversations

Resolved after 1 h 8 m (9 Sep 2026, 15:13–16:21 UTC), impact minor, affecting Conversations.

Timeline

1. 9 Sep 2026 at 15:13 UTC investigating

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

2. 9 Sep 2026 at 15:56 UTC monitoring

   We have applied a mitigation and are monitoring the impacted services.

3. 9 Sep 2026 at 16:21 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · Conversations: degraded · still in this state when the provider last said

What the crowd did

• 116 clicks, 8 zombies at their worst, 7 breaches, over 1 h 9 m — the siege in full

That is this site's own record of the crowd at OpenAI's gate, not anything OpenAI published.

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 9 Sep 2026 at 19:54 UTC.

Must Have AI is a parody and is not affiliated with, endorsed by or connected to OpenAI, Anthropic or Google. Every outage shown here is read from the provider's own public status page.