Incident report · read from OpenAI's status page

OpenAI incident: File uploads are delayed or failing

Resolved after 4 h 36 m (8 Sep 2026, 14:39–19:16 UTC), impact minor, affecting File uploads and GPTs.

Timeline

1. 8 Sep 2026 at 14:39 UTC investigating

   Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.

2. 8 Sep 2026 at 14:47 UTC investigating

   We are investigating the issue for the listed services.

3. 8 Sep 2026 at 15:37 UTC investigating

   We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.

4. 8 Sep 2026 at 16:29 UTC identified

   We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.

5. 8 Sep 2026 at 17:48 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

6. 8 Sep 2026 at 19:16 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · File uploads: degraded for 4 h 36 m
• ChatGPT · GPTs: degraded for 4 h 28 m

What the crowd did

• 624 clicks, 34 zombies at their worst, 327 breaches, over 7 h 28 m — the siege in full

That is this site's own record of the crowd at OpenAI's gate, not anything OpenAI published.

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:28 UTC.

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