Incident report · read from Anthropic's status page

Anthropic incident: Elevated errors loading usage data on platform.claude.com

Resolved after 1 h 13 m (7 Oct 2026, 01:20–02:33 UTC), impact major, affecting Claude Console (platform.claude.com).

Timeline

  1. investigating

    We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

  2. resolved

    This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

Affected components

What the crowd did

That is this site's own record of the crowd at Anthropic's gate, not anything Anthropic published.

Source

Anthropic's own report of this incident, on Anthropic's status page. This page is a record of Anthropic's own report; where the two disagree, theirs is right.

Last checked .

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