Incident report · read from OpenAI's status page

OpenAI incident: Incorrect cost data in Costs API exports

Resolved after 2 h 20 m (10 Nov 2026, 04:42–07:02 UTC), impact none.

Timeline

1. 10 Nov 2026 at 04:42 UTC monitoring

   We have identified an issue causing incorrect cost data in Costs API exports published between November 6 and 9. We are working to correct the affected records and will provide an update once recovery is confirmed.

2. 10 Nov 2026 at 07:02 UTC resolved

   All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 10 Nov 2026 at 08:30 UTC.

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