Incident report · read from OpenAI's status page

OpenAI incident: ChatGPT Work and Dots Errors

Ongoing since 15:25 UTC (7 h 1 m so far), impact minor, affecting ChatGPT Work, dots and Codex Web.

Timeline

1. 5 Nov 2026 at 15:25 UTC investigating

   We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

2. 5 Nov 2026 at 15:30 UTC investigating

   We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

3. 5 Nov 2026 at 16:26 UTC investigating

   We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

4. 5 Nov 2026 at 16:57 UTC identified

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

5. 5 Nov 2026 at 17:05 UTC monitoring

   We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

Affected components

• ChatGPT · ChatGPT Work: degraded · still in this state when the provider last said
• ChatGPT · dots: degraded · still in this state when the provider last said
• Codex · Codex Web: degraded · still in this state when the provider last said

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 5 Nov 2026 at 22:26 UTC.

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