Incident report · read from OpenAI's status page

OpenAI incident: Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences

Resolved after 1 h 35 m (30 Oct 2026, 19:38–21:14 UTC), impact minor, affecting ChatGPT Work and dots.

Timeline

1. 30 Oct 2026 at 19:38 UTC investigating

   We’re aware of issues affecting search in Dots, ChatGPT Work, and some ChatGPT thinking experiences. We’re investigating and will share updates here.

2. 30 Oct 2026 at 21:14 UTC resolved

   All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

Affected components

• ChatGPT · ChatGPT Work: degraded for 1 h 35 m
• ChatGPT · dots: degraded for 1 h 35 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 4 Nov 2026 at 09:45 UTC.

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