Incident report · read from OpenAI's status page

OpenAI incident: Degraded Performance of Dots on Enterprise

Resolved after 2 h 4 m (22 Oct 2026, 18:51–20:55 UTC), impact minor, affecting dots.

Timeline

1. 22 Oct 2026 at 18:51 UTC investigating

   Users are experiencing failures sending messages to dots.

2. 22 Oct 2026 at 18:52 UTC identified

   We are still implementing the mitigation.

3. 22 Oct 2026 at 18:57 UTC identified

   We are still implementing the mitigation. At this time only enterprise customers are affected.

4. 22 Oct 2026 at 18:59 UTC identified

   Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.

5. 22 Oct 2026 at 20:55 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · dots: degraded for 2 h 4 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 15:34 UTC.

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