Incident report · read from OpenAI's status page

OpenAI incident: Errors processing large PDFs in the Responses API

Resolved after 2 h 4 m (6 Oct 2026, 15:45–17:50 UTC), impact minor, affecting Responses.

Timeline

1. 6 Oct 2026 at 15:45 UTC investigating

   We are investigating the issue for the listed services.

2. 6 Oct 2026 at 16:39 UTC identified

   We are implementing the mitigation.

3. 6 Oct 2026 at 20:11 UTC resolved

   All impacted services have now fully recovered.

Affected components

• APIs · Responses: degraded for 12 h 50 m
• APIs · Responses: degraded for 4 h 25 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:23 UTC.

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