Incident report · read from OpenAI's status page

OpenAI incident: Elevated Work Mode errors

Resolved after 19 h 6 m (5 Oct 2026 07:03 – 6 Oct 2026 02:10 UTC), impact minor, affecting ChatGPT Work and Codex in ChatGPT Desktop.

Timeline

1. 5 Oct 2026 at 07:03 UTC investigating

   We are observing elevated Work Mode errors. Scheduled tasks may also be impacted.

2. 5 Oct 2026 at 07:14 UTC investigating

   We are continuing to observe elevated Work Mode errors. Scheduled tasks may also be impacted.

3. 5 Oct 2026 at 09:50 UTC monitoring

   We have mitigated the issue, and are monitoring recovery.

4. 6 Oct 2026 at 08:29 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · ChatGPT Work: degraded for 1 d 1 h
• ChatGPT · Codex in ChatGPT Desktop: degraded for 1 d 1 h

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:28 UTC.

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