Incident report · read from OpenAI's status page

OpenAI incident: Elevated error rates for ChatGPT Pro and Plus users

Resolved after 7 h 35 m (30 Sep 2026, 05:47–13:23 UTC), impact minor, affecting Conversations.

Timeline

1. 30 Sep 2026 at 05:47 UTC identified

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

2. 30 Sep 2026 at 05:56 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

3. 30 Sep 2026 at 10:36 UTC monitoring

   All impacted services are recovered, we are continuing to monitor for any reoccurrence.

4. 30 Sep 2026 at 13:23 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · Conversations: degraded for 4 h 48 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:27 UTC.

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