Incident report · read from OpenAI's status page

OpenAI incident: SSO sign-in and SCIM provisioning issues

Resolved after 18 m (18 Sep 2026, 23:00–23:18 UTC), impact none.

Timeline

1. 18 Sep 2026 at 23:00 UTC identified

   Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected. We are working on implementing a mitigation.

2. 18 Sep 2026 at 23:10 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

3. 18 Sep 2026 at 23:18 UTC resolved

   All impacted services have now fully recovered.

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:25 UTC.

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