Incident report · read from OpenAI's status page

OpenAI incident: Elevated errors in ChatGPT Work

Resolved after 50 m (16 Sep 2026, 18:44–19:34 UTC), impact minor, affecting ChatGPT Work.

Timeline

1. 16 Sep 2026 at 18:44 UTC investigating

   We are investigating elevated errors affecting ChatGPT Work. We will provide updates as we learn more.

2. 16 Sep 2026 at 19:15 UTC investigating

   We are continuing to investigate elevated errors affecting ChatGPT Work. We will provide updates as we learn more.

3. 16 Sep 2026 at 19:20 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

4. 16 Sep 2026 at 19:34 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · ChatGPT Work: degraded for 50 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:24 UTC.

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