Incident report · read from OpenAI's status page

OpenAI incident: Elevated errors affecting Work Mode in ChatGPT

Resolved after 11 h 12 m (14 Sep 2026 15:58 – 15 Sep 2026 03:11 UTC), impact minor, affecting ChatGPT Work.

Timeline

1. 14 Sep 2026 at 15:58 UTC monitoring

   Earlier today, some ChatGPT Plus users using Work Mode experienced errors starting or resuming tasks, or had limited access to workspace tools and files. We have applied a mitigation and service has recovered. We are monitoring the results.

2. 14 Sep 2026 at 19:42 UTC monitoring

   We have applied additional mitigations for Work Mode. We are monitoring to confirm that workspace tools and files are functioning normally for ChatGPT Plus users.

3. 15 Sep 2026 at 03:11 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · ChatGPT Work: degraded for 6 h 20 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:25 UTC.

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