Incident report · read from OpenAI's status page

OpenAI incident: Elevated errors for ChatGPT users in Europe

Ongoing since 07:53 UTC (2 h 12 m so far), impact minor, affecting ChatGPT Work.

Timeline

1. 11 Sep 2026 at 07:53 UTC identified

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

2. 11 Sep 2026 at 08:37 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

Affected components

• ChatGPT · ChatGPT Work: degraded · still in this state when the provider last said

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 11 Sep 2026 at 10:05 UTC.

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