Incident report · read from OpenAI's status page

OpenAI incident: Elevated errors affecting ChatGPT Work

Resolved after 1 h 40 m (10 Sep 2026, 19:49–21:30 UTC), impact minor, affecting ChatGPT Work.

Timeline

1. 10 Sep 2026 at 19:49 UTC investigating

   We are investigating the issue for the listed services.

2. 10 Sep 2026 at 19:50 UTC investigating

   We are investigating elevated errors affecting some ChatGPT Work users. Some users may encounter server errors. We are working to mitigate the issue.

3. 10 Sep 2026 at 20:31 UTC monitoring

   We have applied mitigation and are monitoring recovery.

4. 10 Sep 2026 at 21:30 UTC resolved

   All impacted services are now fully recovered.

Affected components

• ChatGPT · ChatGPT Work: degraded for 1 h 40 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 16:30 UTC.

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