Incident report · read from OpenAI's status page

OpenAI incident: ChatGPT Work Mode High Error Rates

Resolved after 6 m (3 Sep 2026, 00:04–00:10 UTC), impact major, affecting Login, File uploads, Voice mode, Search, Conversations, Compliance API, Image Generation, GPTs, Agent, Deep Research, Connectors/Apps, ChatGPT Atlas, Codex in ChatGPT Desktop, ChatGPT Work and Sites.

Timeline

3 Sep 2026 at 00:04 UTC investigating
ChatGPT Work Mode is experiencing high error rates. We are investigating the issue.
3 Sep 2026 at 00:10 UTC resolved
All impacted services have now fully recovered.

Affected components

ChatGPT · Login: partial outage for 6 m
ChatGPT · File uploads: partial outage for 6 m
ChatGPT · Voice mode: partial outage for 6 m
ChatGPT · Search: partial outage for 6 m
ChatGPT · Conversations: partial outage for 6 m
ChatGPT · Compliance API: partial outage for 6 m
ChatGPT · Image Generation: partial outage for 6 m
ChatGPT · GPTs: partial outage for 6 m
ChatGPT · Agent: partial outage for 6 m
ChatGPT · Deep Research: partial outage for 6 m
ChatGPT · Connectors/Apps: partial outage for 6 m
ChatGPT · ChatGPT Atlas: partial outage for 6 m
ChatGPT · Codex in ChatGPT Desktop: partial outage for 6 m
ChatGPT · ChatGPT Work: partial outage for 6 m
ChatGPT · Sites: partial outage for 6 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 8 Sep 2026 at 15:05 UTC.

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