Incident report · read from OpenAI's status page

OpenAI incident: Chatgpt.com is down - all signups and logins are down as of right now

Resolved after 52 m (20 Aug 2026, 00:02–00:54 UTC), impact minor, affecting Login.

Timeline

1. 20 Aug 2026 at 00:02 UTC identified

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

2. 20 Aug 2026 at 00:03 UTC identified

   We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.

3. 20 Aug 2026 at 00:25 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

4. 20 Aug 2026 at 00:35 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

5. 20 Aug 2026 at 00:54 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · Login: degraded for 19 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 8 Sep 2026 at 16:21 UTC.

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