Incident report · read from OpenAI's status page

OpenAI incident: Elevated errors in ChatGPT conversations for Free users

Resolved after 8 h 38 m (13 Aug 2026, 15:19–23:58 UTC), impact minor, affecting Conversations.

Timeline

1. 13 Aug 2026 at 15:19 UTC investigating

   We are investigating the issue for the listed services.

2. 13 Aug 2026 at 15:48 UTC identified

   We are still implementing the mitigation.

3. 13 Aug 2026 at 16:54 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

4. 13 Aug 2026 at 22:07 UTC monitoring

   We’ve applied a mitigation and are monitoring recovery following an issue with a downstream provider.

5. 13 Aug 2026 at 23:58 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · Conversations: degraded for 8 h 38 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 8 Sep 2026 at 16:22 UTC.

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