Incident report · read from OpenAI's status page

OpenAI incident: Increased error rates

Resolved after 2 h 7 m (11 Aug 2026, 12:54–15:01 UTC), impact minor, affecting Conversations and ChatGPT Work.

Timeline

1. 11 Aug 2026 at 12:54 UTC identified

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

2. 11 Aug 2026 at 13:20 UTC investigating

   We are investigating the issue for the listed services.

3. 11 Aug 2026 at 14:32 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

4. 11 Aug 2026 at 14:57 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

5. 11 Aug 2026 at 15:01 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · Conversations: degraded for 2 h 3 m
• ChatGPT · ChatGPT Work: degraded for 2 h 3 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 8 Sep 2026 at 16:21 UTC.

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