Incident report · read from OpenAI's status page

OpenAI incident: Elevated errors with image generation

Resolved after 8 h 26 m (5 Aug 2026, 14:55–23:22 UTC), impact minor, affecting Files and Image Generation.

Timeline

1. 5 Aug 2026 at 14:55 UTC identified

   We are investigating elevated errors affecting image generation. Some users may experience failed image generation requests. We are working to reduce the errors and will provide another update as we learn more.

2. 5 Aug 2026 at 15:28 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

3. 5 Aug 2026 at 23:22 UTC resolved

   All impacted services have now fully recovered.

Affected components

• APIs · Files: degraded for 2 h 21 m
• ChatGPT · Image Generation: degraded for 8 h 26 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 8 Sep 2026 at 16:20 UTC.

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