Incident report · read from OpenAI's status page

OpenAI incident: Elevated ChatGPT conversation errors affecting Plus, Pro, Business, and Edu users

Resolved after 2 h 41 m (4 Aug 2026, 12:43–15:25 UTC), impact minor, affecting Conversations.

Timeline

1. 4 Aug 2026 at 12:43 UTC investigating

   We are investigating elevated errors affecting ChatGPT conversations. Some users may experience failed or interrupted responses, and some conversation turns may not be saved. The issue is affecting users across Plus, Pro, Business and Edu ChatGPT plans.

2. 4 Aug 2026 at 12:57 UTC monitoring

   We have applied the mitigation and are monitoring the recovery.

3. 4 Aug 2026 at 15:25 UTC resolved

   All impacted services have now fully recovered.

Affected components

• ChatGPT · Conversations: degraded for 2 h 41 m

Source

OpenAI's own report of this incident, on OpenAI's status page. This page is a record of OpenAI's own report; where the two disagree, theirs is right.

Last checked 8 Sep 2026 at 16:21 UTC.

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