Incident report · read from Google's status page

Google incident: Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.

Resolved after 7 h 22 m (11 Sep 2026, 13:00–20:22 UTC), impact minor, affecting Gemini.

Timeline

11 Sep 2026 at 20:45 UTC resolved
Summary: Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. Description: Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change. We thank you for your patience while we worked on resolving the issue. Symptoms: Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.

Affected components

Gemini: degraded for 7 h 22 m

Source

Google's own report of this incident, on Google's status page. This page is a record of Google's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 15:57 UTC.

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