Incident report · read from Anthropic's status page

Anthropic incident: Elevated errors affecting the Gmail connector

Resolved after 1 h 48 m (28 Oct 2026, 03:59–05:48 UTC), impact minor, affecting Claude Cowork, claude.ai and Claude Code.

Timeline

1. 28 Oct 2026 at 03:59 UTC investigating

   We are investigating elevated errors when searching and reading email with the Gmail connector. This issue does not affect other connectors. We will provide an update as soon as possible.

2. 28 Oct 2026 at 04:00 UTC investigating

   We are investigating elevated errors when searching and reading email with the Gmail connector. This issue does not affect other connectors.

3. 28 Oct 2026 at 05:48 UTC resolved

   The issue affecting the Gmail connector on claude.ai, Claude Code, and Claude Cowork has been resolved. Impact occurred from 16:00 PT / 23:00 UTC on October 27 to 22:29 PT on October 27 / 05:29 UTC on October 28.

Affected components

• Claude Cowork: degraded for 1 h 48 m
• claude.ai: degraded for 1 h 48 m
• Claude Code: degraded for 1 h 48 m

Source

Anthropic's own report of this incident, on Anthropic's status page. This page is a record of Anthropic's own report; where the two disagree, theirs is right.

Last checked 30 Oct 2026 at 15:31 UTC.

Must Have AI is a parody and is not affiliated with, endorsed by or connected to OpenAI, Anthropic or Google. Every outage shown here is read from the provider's own public status page.