Incident report · read from Anthropic's status page

Anthropic incident: Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Resolved after 1 h 1 m (1 Sep 2026, 17:05–18:07 UTC), impact minor, affecting Claude Console (platform.claude.com) and claude.ai.

Timeline

1. 1 Sep 2026 at 17:05 UTC investigating

   We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

2. 1 Sep 2026 at 17:52 UTC monitoring

   We are seeing success rates recover across affected services. Core inference and the API are not impacted.

3. 1 Sep 2026 at 18:07 UTC resolved

   This issue has been resolved.

Affected components

• Claude Console (platform.claude.com): degraded for 1 h 1 m
• claude.ai: degraded for 1 h 1 m

Source

Anthropic's own report of this incident, on Anthropic's status page. This page is a record of Anthropic's own report; where the two disagree, theirs is right.

Last checked 8 Sep 2026 at 15:05 UTC.

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